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Privacy Policy for Simplify IA LLC

Last Updated: October 7, 2024

 

Simplify IA LLC (“we,” “our,” or “us”) takes your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable privacy laws, including but not limited to the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), and other relevant privacy regulations. By accessing or using our website (www.simplifyia.com), products, and services (“Services”), you consent to the terms described in this Privacy Policy.

 

1. Scope of Policy

This Privacy Policy applies to all visitors, users, and clients who interact with our Services, regardless of their location. Whether you are a resident of the U.S., the European Economic Area (EEA), or any other region, this policy governs the collection, use, and protection of your personal data.

 

By using our Services, you acknowledge and agree to the terms of this Privacy Policy.

 

2. Personal Information We Collect

We collect personal information directly from you and automatically when you use our Services. Personal information refers to any data that can identify an individual either directly or indirectly. The types of personal information we collect may include:

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  • Account Information: Information you provide when registering for an account, including your name, email address, password, and other identifiers.

  • Profile Information: Optional information such as job title, organization name, location, and other demographic details you may choose to share.

  • Payment Information: Billing details such as credit card information, bank account numbers, and billing addresses when you purchase our products or services.

  • Contact Information: Your name, email, and phone number when you sign up for communications, newsletters, or request support.

  • Content You Provide: Comments, feedback, posts, and other content you submit through our Services.

  • Device Information: IP address, browser type, device type, operating system, and unique device identifiers.

  • Usage Information: Pages visited, interaction data, time spent on pages, and features used within our Services.

  • Cookies and Tracking Data: Information collected via cookies, web beacons, and similar technologies to enhance your browsing experience.

 

Special Categories of Personal Data (GDPR)

We do not intentionally collect sensitive information such as racial or ethnic origin, religious beliefs, health information, or political affiliations. If you voluntarily provide such information, it will be processed according to the provisions of applicable laws.

 

3. How We Use Your Information

We use the personal information we collect for a variety of business purposes, including but not limited to:

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  • Provision of Services: To create and manage your account, authenticate your access, and deliver the products and services you have requested.

  • Processing Payments: To process transactions securely and prevent fraud.

  • Improving Our Services: To monitor and analyze usage trends, troubleshoot issues, and enhance the user experience.

  • Personalization: To tailor content and marketing messages to your preferences and behaviors.

  • Communications: To send you important updates, notifications, and marketing materials. You can unsubscribe from promotional emails at any time.

  • Customer Support: To respond to your inquiries, provide technical support, and address any concerns you may have.

  • Security: To enhance security, detect and prevent fraud, and protect our users from malicious activity.

  • Compliance with Legal Obligations: To comply with regulatory requirements and ensure adherence to applicable laws, such as tax obligations, record-keeping, and compliance audits.

  • Research and Development: To perform research and analytics aimed at improving our services and developing new features.

 

4. Legal Basis for Processing (GDPR)

If you are in the EEA or the UK, our legal basis for collecting and using personal information depends on the personal data concerned and the context in which we collect it. Generally, we will collect personal information from you only:

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  • With your consent.

  • Where the processing is necessary for the performance of a contract with you.

  • Where the processing is in our legitimate interest, and it is not overridden by your rights.

  • Where we have a legal obligation to do so, such as to comply with applicable law or enforce our Terms of Service.

 

5. Your Rights Under GDPR & CCPA

GDPR Rights (for residents of the European Economic Area and UK):

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  • Access: You have the right to access the personal data we hold about you.

  • Rectification: You can correct inaccurate personal data.

  • Erasure: You can request deletion of your personal data (“Right to be Forgotten”).

  • Restriction of Processing: You can request restrictions on the processing of your personal data.

  • Portability: You can request your personal data in a machine-readable format and transfer it to another service provider.

  • Objection: You have the right to object to the processing of your data in certain circumstances.

 

CCPA Rights (for California residents):

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  • Right to Know: You can request details of the personal information we have collected, used, and disclosed.

  • Right to Delete: You can request that we delete your personal information, subject to certain legal exceptions.

  • Right to Opt-Out: You can opt out of the sale of your personal information (we do not sell personal information).

  • Non-Discrimination: You have the right not to be discriminated against for exercising any of your CCPA rights.

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To exercise any of these rights, please contact us at info@simplifyia.com. We will verify your identity before processing such requests in compliance with applicable laws.

 

6. How We Share Your Information

We may share your personal information with third parties under the following circumstances:

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  • Service Providers: We may share your information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf. These third parties are bound by contractual obligations to protect your data.

  • Business Transfers: If Simplify IA LLC is involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.

  • Legal Requirements: We may disclose your information if required to do so by law, in response to a subpoena, or if we believe in good faith that such action is necessary to comply with legal obligations, protect our rights, or protect the safety of users and third parties.

  • Affiliates: We may share personal information with our affiliates and subsidiaries for legitimate business purposes.

 

7. Cross-Border Data Transfers

If you are accessing our Services from outside the United States, please note that your information may be transferred to, stored, and processed in the United States. By using our Services, you consent to such transfers. We take appropriate measures to ensure that cross-border data transfers comply with applicable privacy laws, including implementing Standard Contractual Clauses (SCCs) where necessary.

 

8. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to improve the functionality of our Services and personalize content. Cookies help us remember your preferences, deliver targeted advertisements, and analyze website traffic. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may impact the functionality of our Services.

 

9. Security Measures

We take the security of your personal data seriously and employ appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

 

10. Data Retention Policy

We retain personal information for as long as necessary to provide our Services, fulfill our contractual obligations, comply with legal obligations, resolve disputes, and enforce our agreements.

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  • Account Data: We retain your account information as long as your account is active.

  • Transaction Data: Financial transaction records are retained in accordance with U.S. tax regulations and other relevant financial laws.

  • Marketing Data: We retain your marketing preferences for two years after your last engagement unless you opt-out sooner.

 

11. Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect or store personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly.

 

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make material changes, we will notify you by updating the "Last Updated" date at the top of this page and, where appropriate, notify you via email. We encourage you to review this policy regularly to stay informed about how we protect your privacy.

 

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

 

Simplify IA LLC
8609 Westwood Center Dr PMB 1054 Ste 110, 

Vienna, VA, 22182
Email: info@simplifyia.com

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